FAQs
Frequently asked questions
Why Headly?
We keep the customer’s satisfaction our main goal. We have been delivering quality work and we always leave a positive impact hence our clients are satisfied throughout and after.
How many clients are you working with?
We have a few private individuals but also have been working with big companies throughout EU, US and Asia but sadly at this point, we do not have the authorization to share their names due to privacy policies.
What’s your coverage area?
Our HQ is based in Vienna, Austria but we do provide service throughout the globe. We have over 200+ engineers that are working with us to make the magic happen be it in Germany, Washington, Pakistan, Sydney or Tokyo, we have our engineers available throughout the globe.
How quickly do you respond to inquiries?
We try to answer all the inquiries as soon as possible or within 4 hours. In case a site visit is required, we kindly ask for at least one business day. However, in case it is not at all possible to take care of the problem in one business day, we will have it done on the next business day.
How can we reach you?
You can simply call us at our phone number OR your can directly reach out to us at contact@headlyglobal.com
What services do you offer?
We offer a list of services for our clients be it Web Development, Networking, Remote support, Hardware break-fix or just setting up a Wifi connection. We do everything from basic to advanced level.
